For Individuals

Vermont 2-1-1

A program of United Ways of Vermont, Vermont 2-1-1 is a statewide, confidential information and referral helpline that connects callers to available human services including food, shelter, and healthcare. Callers speak with a real person every time who can help problem-solve and/or refer callers to government programs, community-based organizations, support groups, and many other local resources.

It’s real people helping real people - just dial 2-1-1. A local call from anywhere in Vermont and confidential assistance is available 24/7/365. Visit the Vermont 2-1-1 Online Community Resource Directory for detailed descriptions of programs and services available to Vermonters that are provided by local community groups, social service and health-related agencies, government organizations, and others.

If you're looking for help with:

  • Basic Needs
  • Consumer Services
  • Criminal Justice and Legal Services
  • Education
  • Environment/Public Health/Public Safety
  • Health Care
  • Income Support and Employment
  • Individual and Family Life
  • Mental Health and Substance Misuse Services
  • Organizational/Community Services

...your solution starts at Vermont 2-1-1!

988 Suicide & Crisis Lifeline

On July 16, 2022, Vermont will join the rest of the United States in launching 988, the new three-digit number for the National Suicide Prevention Lifeline. This service provides compassionate, accessible care and support for anyone experiencing mental health-related distress. The chat feature will be available through the Lifeline’s website located at

  • Before July 16, 2022, continue to call 1-800-273-8255 to reach the National Suicide Prevention Lifeline. This number will remain live after the launch of 988.
  • Vermont Lifeline counselors are trained to reduce stress, provide emotional support, and connect you with anyone in distress to local resources.
  • Over 95% of calls do not result in the need for an in-person response. If an in-person response is requested or required, the counselor may transfer to another service which could involve a crisis response team or law enforcement.
  • More information about public messaging will be provided by SAHMSA and Vibrant Emotional Health in the coming months.
  • If you or someone you know is in imminent danger, call 911.

Click here for more information about 988 in Vermont.